The difference between these two( Promotional emails and Transactional Emails) general types of email (email marketing) is crucial to understand. Let’s take a few minutes to explore these differences.
Transactional Emails
Transactional emails are also known as “triggered” emails (Email Marketing) because they are sent (or triggered) due to a subscriber/customer taking action. Whether it’s a sign-up confirmation, order or shipping confirmation, password reset emails, account updates, what have you, transactional emails generally perform better overall than promotional emails.

So, why do I say the line between transactional and promotional emails has blurred over the year? Because good marketers (Email marketing) use transactional emails as an opportunity to cross-sell, upsell, collect customer feedback, encourage social sharing, etc.
Types of Transactional Emails:
Welcome Emails
Welcome emails (Email Marketing)triggered after visitors subscribe to your email list. That first welcome email almost guaranteed to be your top-performing email. Hence it should introduce the subscriber to your brand and speak to the unique value proposition of your products and the benefits of being a list member.
Thank You/Confirmation Emails
Whenever an action takes place, subscribers expect some form of confirmation—in particular for a password reset, change information, purchase, or service upgrade. Confirmation emails (Email Marketing) are the “paper trail” that reassure your customers that you have processed the request.
Notification or Reminder Calls
Sometimes, it’s inaction that drives a triggered email. For example, “Your Netflix free trial is expiring…” Emails from Facebook come under this category, too. Your notification emails should be simple and prompt the desired action from your subscribers.
Request Emails
Customer feedback is a critical source of information for businesses (Email Marketing). These types of requests can help your customers remember the product they purchased you’re using a survey, it’s also a good idea to inform subscribers about the length of time required to complete it. And, if need be, offer an incentive to subscribers who complete the survey as well.
Promotional Emails
Exclusive shopping offers, discounts, product launches, daily deals, and third-party offers—there is no dearth of marketing emails in your inbox. Promotional emails want to generate conversions, sales, and revenue.
There are a few types of promotional email service listed below:
Special Offer Emails
Be careful with special offer emails. This is the kind of stuff that’s nearly guaranteed to end up in the “Promotional” tab in Gmail. It’s the kind of stuff that people get really annoyed with. When you send a special offer, make sure you segment your lists first
Sale Emails
Avoid the gray area of email marketing. You know, that space where you aren’t really sure if the email you’re sending will end up in the inbox or a spam folder. Sale emails can be dangerous. Send them only to people who have explicitly requested them and consistently engage with your emails.
Holiday Offer Emails
Everyone expects to get more emails (Email Marketing) during the holidays. You have a green light to send a promotional email (to people who opted in) but not to badger your subscribers or annoy them. Use the built-in context of the holidays to craft a message that will be welcome in the inbox.
Event Announcement Emails
You have two options when it comes to announcing events via email (Email Marketing). You can include the announcement in an existing email (like a newsletter) or send a separate email dedicated to the announcement. Both can work and we have examples of each.
Emails are great for onboarding and inactive users. They can be promotional or Transactional. Since highly targeted Transactional emails consistently perform better than promotional emails.





Today’s buyers have
Your customers want you to know them and remember them every time they interact with your brand. So to get started on the right foot, make sure that your messages are targeted at a specific segment of your database based on known preferences. Secondly, always
To get started, you should first make assure you are listening to user behavior: pages they are visiting, emails they are opening, and links they are clicking. Secondly, set up a scoring model to help gauge overall interest. With this information, you can set up triggered responses to user performance and start engaging in meaningful conversation.
Focusing on driving revenue is the best way to align with your
Engagement marketing is about more than being on as various channels as possible; it’s also about understanding how your buyers choose to engage and using those channels to communicate with them. This cross-channel approach is known by some as opti-channel marketing, in which you use the optimum channel your buyer prefers. A good example is that most millennials communicate using mobile, while retirees prefer to use email or direct mail. You have to know your audience and communicate with them where they are.
1. Review your signup process and try to think like a subscriber :
Sending an email
In case your content is engaging and useful your contacts will open and your emails will probably be delivered to the inbox. Make sure you are sending content that your subscribers signed as much as receive and that it stays recent and exciting. If you again and again ship basically
In case your email communications are desired, essential ISPs will give them. If you’re sending to many inactive contacts who do not open your emails, ISPs will take into account your mail “unwanted” and provide it to the unsolicited mail folder. It is very major to commonly cleanse inactive subscribers out of your list or move them into segments that get mailed less often. We now have several automation recipes to add to that. Our engagement management instrument additionally makes it super handy to eliminate the people from your list who have not opened in a very long time. As a normal rule, you must handiest be sending to contacts who’ve opened in the past 12-24 months if you want to have excellent deliverability. On the identical note, ensure you are consistently discovering approaches so as to add new subscribers to your list to combat the traditional process of record churn. The older your data, the more difficult it’s to provide.
