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Successful Marketing Campaign

Marketing, Marketing Automation, Successful Marketing Campaign

Top 5 Best Marketing Automation Services Provider in India

Top 5 Best Marketing Automation Platform Services Provider In India

Marketing Automation Platform is a set of solutions that cater to customer acquisition, engagement, and loyalty through various channels including web, mobile, email, and social networks. Colloquially, it generally refers to inbound marketing activities which include lead management, search marketing (organic and pay per click), landing pages, social engagement, content marketing, conversion optimization, and measurement analytics.

Best Marketing Automation Platform refers to the software platforms and technologies which are designed for marketing departments in organizations to automate and streamline their marketing efforts across online channels such as email, social media, push notifications, etc. It is essentially a set of tools designed for businesses to automate personalized, contextual engagement for their prospects and customers in a timely manner.Top 5 Best Marketing Automation Platform Services Provider In India, Marketing Automation Platform In India

Marketing Automation Platform has become an integral part of e-commerce, as marketing automation companies like Betaout have been able to combine different aspects of e-commerce marketing such as audience segmentation, customer relationship management, and omnichannel engagement and more – all in a single tool.

If you haven’t heard, marketing automation is the suite of software that is quickly taking over the marketing department in most businesses, be they big or small. There are literally dozens of them, and they all like to tout their own features and what differentiates them from their competitors, but the truth is told, they all do pretty much the same thing. They all make it easier to schedule emails, segment contacts, automate social media posting, manage your content, and track the lifecycle of customers in your marketing funnel.

Where the big differences come in is how much they focus on each of these automation actions. And this is where the questions of which are the best become completely subjective.

Here Are Top 5 Best Marketing Automation Platform Services Provider in India

No.1. Mailcot

Tagline: Built with love for small businesses.

About:

Mailcot’s a Sales and Best Marketing Automation Platform In India. This CRM for small and medium businesses. Mailcot marketing Automation platform lets you engage subscribers with ease, boost sales, and take back the time to do the things you love. It’s complete with everything, from web popups and email templates to advanced sales and marketing automation; designed to help small businesses sell and market like the Fortune 500, at a fraction of the cost. Mailcot’s services trusted by over 7,000 customers and fill in the space of a killer combo of CRM and Best Marketing Automation Platform in India.

No.2 Capillary

Tagline: Enabling omnichannel commerce.

About:

Capillary’s Intelligent Customer Engagement (ICE) suite of products integrates all the essentials of customer engagement. With a robust combination of big data and cloud-based analytics engine, Capillary optimizes discounts, offers and increases the profitability to customers. The company now reaches out to 70 million consumers across over 10,000 stores and serves 140 brands worldwide.

No.3 Chargebee

Tagline: The smartest way to set up your subscription billing.

About:

Chargebee is a recurring billing platform for subscription-based SaaS and e-commerce businesses. It allows you to automate payment collection, invoicing, email notifications, and customer management, by integrating with leading payment gateways. Their clients process $100 million in annual transactions through ChargeBee.

No.4 Exotel

Tagline: Never miss a business call.

About:

Exotel aims to help businesses, both large and small, manage their business phone system via a virtual phone system. The company is currently handling more than 1 million calls a day with over 18,000 companies registered on its site and over 45,000 users.

No.5 Zoho

Tagline: The operating system for business.

About:

Zoho takes its love for small businesses to the next level with its smart software offering. The company enjoys a worldwide user base of 15 million and has over 33 products that help you achieve your sales & marketing, support, finance, and recruitment needs with a deep focus on business. The company’s flagship product Zoho CRM is pitted as India’s answer to the behemoth grandpa of SaaS – Salesforce.com and emerges a clear winner in terms of price comparison with the latter.

 

 

 

Top 5 Best Marketing Automation Platform Services Provider In India, Marketing Automation Platform In India

 

 

Let’s now look the 10 key features of Mailcot’s

We identify 10 for simplicity starting with the features of marketing automation related to the different touchpoints.

1. Automated personalized messaging sequences featuring dynamic content and response assessment

We gave the example of a welcome sequence, but marketing automation will include communications across the lifecycle. Traditionally messaging is via email, but contact maybe through mobile SMS, app push notification, or voice. So that messaging service should assess responses and interactions generated at the individual level to help with future follow-up.

2. Website and mobile personalization and response assessment

Relevant, contextual, personalized messages can also be delivered via messages to prospects and customers as they browse desktop and mobile sites and apps. Response to personalized creative and offer should also be monitored for assessing intent to purchase and subsequent follow-up. But also
Automated emails can potentially become much more relevant if they’re based on actions that consumers take on a site. So For example, searching for a product or browsing a product category is ripe for follow-up emails if a purchase doesn’t occur.

3. Social media integration and personalization

Social media are another key customer touchpoint today both on desktop and mobile. Traditionally, social media status updates are more difficult to personalize, but the use of social sign-in makes it possible to integrate social media with the data capture from traditional CRM

4. Point-of-sales integration and personalization

Where purchase occurs online, at a checkout in-store or by phone, these transactions should also be integrated into the marketing automation system.

5. Lead capture

Marketing automation systems enable prospect or customer details and profile information captured through online forms. But usually in return for access to free content such as a whitepaper download or a webinar.

6. Lead scoring

This is a key aspect of lead management, it involves assessing customer likelihood to purchase based on. They also disclosed preferences and analysis of purchase intent based on their behavior.

7. Lead management and sales workflow.

Human intervention to contact prospects involved in many businesses with high-value products which are complex decisions for consumers. So that the Marketing Automation Platform In India enables information about prospects passed and prioritized for action using a workflow.

8. Campaign management.

Management of marketing campaigns at a higher-level of planning can also be a feature of Best Marketing Automation Platform systems. This generally involves the scheduling of automated messages, but it can also include scheduling the launch of content and paid media for different waves of a campaign on a campaign timeline.

9. Customer service management.

The core focus of the Marketing Automation Platform In India is managing outbound communications like emails and phone contact. But there is also scope for automating the delivery of customer service both for prospects and customers. This can include routing of inbound customer inquiries from contact forms and phone. The creation of online web self-service desks. They can also help here since this can help customers find the product information reduce other forms of contact

10. Integrated customer and campaign intelligence and analytics

Gaining a “360-degree customer view” has long been the aim of CRM systems. The requirement at the heart of the Marketing Automation Platform In India too. Customer data on their profiles, behaviors across all channels and touchpoints, campaign response, and sales integrated. In larger businesses, centralization into a data warehouse. So that used for analysis with Big Data techniques promising the creation of insight to improve targeting.

So That this definition shows the broad scope and benefits of Best Marketing Automation Platform In India

Google.com 

Top 5 Best Marketing Automation Platform  Top 5 Best Marketing Automation Platform Top 5 Best Marketing Automation Platform 

B2B Marketing, Business, Digital marketing and online marketing, E-commerce Email Marketing, Email Campaign, Email Hosting, Mass Mailing Services, Successful Marketing Campaign

Communication Crisis- Best Practices to Email Customers

As COVID-19 sends the world into shutdown, businesses are facing unprecedented challenges. As a business owner, it’s vital that you have an effective crisis communication plan to keep your customers up-to-date and reassured. Digital communication, especially via email, is essential for maintaining customer relationships and business continuity. But it’s also important that you use digital channels correctly and avoid any faux pas that would put your reputation at risk.

Whether to Send a Communication Crisis Email or Not?

communication crisis best practices to email customers

Your customers are apparently undergoing information overload right now. There’s a lot of noise. Do you actually want to continue to it? With the tremendous volume of COVID-19 emails being sent in current weeks, people have been fast to analyze the sending of inappropriate and non-targeted emails. Times are difficult enough right now. The latest thing you need is to expose your brand’s character.

Whether you send out a crisis communication all depends on your open-ended connection with customers and how your assistance to them has been affected by the crisis. Ask yourself: What important information do my customers need to know about doing business with me at this time? Only reach out if your message is truly important, instructive, and makes value. Don’t send an email for the benefit of it or just because everyone else is doing it.

Steps to Plan Communication Crisis- Best Practices to Email Customers:-

So you’ve decided to go forward with sending a crisis communication to your customers. There are a few things to get your caption throughout first.

You’ll need to define:

  1. The message to deliver.
  2. Who wants to learn it (everybody or just some contact groups?)
  3. How to communicate it (email is great for crisis communication)
  4. The time-sensitivity of the information (how fast does this message need to get out?)
  5. The different private stakeholders who need to be notified/involved (so that everyone’s on the same page about what’s being communicated externally)
  6. From whom the message should be signed off (the company CEO, account manager, the customer care leader, etc.)

It’s pleasant that you’ll need to create various messages and tailor them to various customer groups. Take every moment to segment your contact list, be it based on geography, demographics, or buying behavior. That’ll help guarantee the relevancy of your message.

Why Email is the Most Useful for Communication Crisis?

communication crisis- best practices to email customers

Email is vast for producing targeted, timely communications to a general number of people. It signifies a direct line of communication with your customers and has a remote better chance of being read than a post on social media. It can also work out so cheap, depending on which email service provider you’re using. But, is there a standout understanding why so many brands have chosen to email during the COVID-19 crisis?

An email has the appropriate rule for a crisis status. This is something that social media channels need as they lead to be more comfortable and light-hearted. Another benefit of email is that it can be clearly referenced later.

With that in mind, let’s look at how you should approach crisis communication emails.

6 Types of Information to add in a Crisis Email

communication crises- best practices to email customers

1. How service levels are impacted and what customers should assume

Stick to real facts and information. If you’re accurate and clear about the situation now, it’ll help you achieve expectations in the long run. Tell customers what they need to know: Opening/closing dates, product availability, back in stock dates, shipping delays, etc.

2. Details of any Contingency View

What solutions are you offering to customers in reply to the impacted service levels? How have you changed your business model to the current situation? Maybe you’ve changed your sit-down restaurant into a drive-through takeout, your physical store into e-commerce, or your farm business is now doing door-to-door deliveries of fresh vegetables. Whatever your new way of doing things, share all the certain details of how customers can continue to do business with you.

3. Concrete Answers to most Important Concerns and Questions

What are the usual common queries you’ve been getting so far? Maybe they’ve been about payments, cancellation policies, or shipping delays. Go through the questions you’ve received to pinpoint your customers’ central concerns. Address these right in your email copy and give any answers you can.  Always be proactive. Reach out to customers with information first so they don’t have to come seeking it. This also eases the stress on your customer service email/phone line.

4. How to provide value at this time

If your product or service can genuinely treat people, let them know about it – but be concerned about coming across as overly promotional.

5. If appropriate: The protective steps you take

Only talk about sanitization exercises when these actions have an immediate impression on the customer. Telling people about your inclusive hand-washing might make sense if you’re a food delivery business.

6. Offering a Product/\Service for Free to Help

If you’re freely offering up certain services, adding this information to your crisis email communication can assist increased the word to those who can help.

Digital Marketing, E-commerce Email Marketing, Email Marketing, Email Marketing Tips, InternetMarketing, Mail Marketing, Successful Marketing Campaign

Benefits Of Segmentation In Email Marketing

EMAIL SEGMENTATION

EMAIL SEGMENTATION

Segmentation in email marketing is the way by which a business can divide their customers into different groups on the basis of the Geographical, Demographical, Psychological, Behavioral Segmentation. These segment helps to target the right audience at the right time with the right information. It is a way by which you can manage the personalized messages and make emails unique for every person. So that’s a way by which you can make email unique for every customer. segmentation in email marketing.

Segmentation decision one which helps your business to stand in the competitive market.

In other words, Segmentation in email marketing helps you to connect and communicate directly with subscribers. It provides the knowledge that they want about company products and services. best bulk email service

How email marketing is helpful for business? How segmentation help ineffective email marketing?

These questions come in the mind of every marketer when they decide to go through email marketing, and that can be solved by the right segmentation decisions.

When we decide to go with email marketing for our business, Then it is important to choose the right segment.

Read more: Email Marketing Working

Ways Of Email Segmentation

 

SEGMENTATION

SEGMENTATION

segmentation in email marketing | benefits of email marketing segmentation so

#1 Geographical

Geographical segmentation refers to the target of a specific location customer to promote business products and services. Because that is a way by which you can connect faster to the audience for whom you design products and services.  In other words, Selecting the right geographical segment for a business is the first strategy for any business.

#2 Demographical Audience

Target your audience on the basis of age group, income group, family, education, and interest they show in the services of a business. So That helps to communicate with the customers of different age and income groups you are going to target.

#3 Customer Engagement

Use data of your emails to analyze email performance and customer engagement in which area they are more interested, So it helps to connect with the subscriber. That gives a base to know about your customers. but its required the right content.

#4 New Subscribers

Segment according to the new subscriber and leads to engage with them and share all information regarding company services. By sending them welcome emails and popups to stay connected with subscribers. So send them emails with content and offers to grow a relationship with them.

Read more: How Email Marketing Can Boost Startup Companies

Uses Of Segmentation

 

use of segmentation

use of segmentation

| segmentation in email marketing| benefits of segmentation in email marketing

#1 Personalized Message

If you send the same emails to every customer that directly affects your business because customers found no new and different thing in the mail and they ignore those messages. So it is more important to send your message with different content for different segment customers. Personalized messages get more response if compare to other emails. because of segmentation personalized message can be done easily.

#2 Content According To Customer Interest

Most people show interest in those emails which can help them to gain information on a topic they are interested in. So design mail content according to that in which area your customers are interested.

#3  Target Audience According To Response

Target your audience on the basis of their response to emails, that help to make the right segment decision according to their interest areas. That helps your business to make strategies for segment areas.

#4 Segmentation By Geographical

Divide customers on the basis of location. That helps to reach the customer according to their location for business goals. Dividing customers on the basis of geographical areas helps to target the right location.

#5 Increase Open Rate

Use information about the subscriber’s open rate of emails to know about how many subscribers open your emails. So that helps to get information about the interest of customers regarding company services and helps to increase the open rate of emails.

Read more: Transactional Emails
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