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MigoSMTP
20 specialists

The people behind our guides

Every help article is written by a specialist and, where it matters, reviewed by a second one. Find the author who covers your topic.

AM
Aarav MehtaHead of Deliverability

Leads MigoSMTP deliverability strategy: inbox placement, sender reputation and mailbox-provider relations. Writes the playbooks customers use to reco…

Email deliverabilitySender reputationInbox placement
Deliverability1 guide →
IR
Ishita RaoEmail Authentication Engineer

Specialises in SPF, DKIM, DMARC and BIMI. Writes step-by-step authentication guides with real DNS examples and rollout plans from p=none to p=reject.

SPFDKIMDMARC
Deliverability2 guides →
MO
Mateus OliveiraSenior SMTP and MTA Engineer

Works on SMTP delivery, queues and retry logic. Explains bounce codes, deferrals and connection behaviour from the sending server side.

SMTP protocolMTA configurationDelivery queues
Engineering1 guide →
AO
Amara OkaforDNS and Domain Specialist

Helps customers publish and troubleshoot DNS records across registrars and DNS hosts, from TXT length limits to propagation and TTL.

DNS recordsTXT and CNAME recordsTTL and propagation
Support Engineering0 guides →
DW
Daniel WhitfieldIP Reputation and Warm-up Lead

Plans IP and domain warm-ups and volume ramps. Writes practical schedules, monitoring checklists and pause rules for new senders.

IP warm-upDomain warm-upDedicated and shared IPs
Deliverability2 guides →
SQ
Sana QureshiEmail Compliance Specialist

Explains email rules in plain language: consent, unsubscribe requirements, CAN-SPAM, GDPR, CASL and the Indian DPDP Act. Not legal advice.

CAN-SPAMGDPR for emailCASL
Trust and Compliance1 guide →
KM
Karan MalhotraAPI and Developer Experience Lead

Owns the API, SDK and webhook documentation. Writes copy-paste quickstarts, error references and integration guides for developers.

REST APIsSMTP relay integrationWebhooks
Engineering1 guide →
SM
Sofia MarinoTechnical Support Lead

Leads the support team that answers delivery and account questions. Turns frequent tickets into clear troubleshooting guides.

Customer troubleshootingDelivery log analysisAccount and domain verification
Support1 guide →
JL
Jonas LindqvistSecurity Engineer

Covers account and sending security: API key handling, two-factor authentication, TLS and preventing abuse of your sending infrastructure.

API key managementTwo-factor authenticationTLS and STARTTLS
Engineering0 guides →
CL
Camille LaurentEmail Marketing Strategist

Helps marketing teams plan lifecycle campaigns, segmentation and list hygiene that keep engagement, and inbox placement, healthy.

Lifecycle emailList segmentationList hygiene
Customer Success0 guides →
KW
Kenji WatanabeHTML Email Developer

Builds responsive, accessible email templates that render across clients. Explains Outlook quirks, dark mode, images and email accessibility.

HTML emailResponsive email designDark mode in email
Product0 guides →
ML
Mei Lin TanEmail Analytics Analyst

Explains email metrics honestly: opens, clicks, bounces, complaints and conversions, including what Apple Mail Privacy Protection changed.

Email metricsOpen and click trackingApple Mail Privacy Protection
Data0 guides →
TK
Tomasz KowalskiInfrastructure and Reliability Engineer

Keeps sending infrastructure fast and available. Writes about throughput, queues, monitoring, status communication and incident handling.

Infrastructure reliabilityThroughput and queuesMonitoring and alerting
Engineering0 guides →
HM
Hannah MitchellProduct Manager, Onboarding

Owns the new-customer journey: account setup, domain verification and the first successful send. Writes the getting-started guides.

Customer onboardingProduct documentationDomain verification flow
Product0 guides →
EB
Ethan BrooksTransactional Email Specialist

Focuses on password resets, OTPs, receipts and alerts: the messages that must arrive immediately. Writes about speed, templates and reliability.

Transactional emailOTP and password reset deliverySending domain separation
Customer Success0 guides →
VR
Valentina ReyesE-commerce Email Specialist

Helps online stores with order, shipping and cart-recovery email, including seasonal sending peaks such as Black Friday and regional sale festivals.

E-commerce email flowsCart abandonment emailPeak-season sending
Customer Success0 guides →
KM
Kwame MensahBilling and Account Specialist

Explains plans, usage limits, invoices and taxes such as GST and VAT, and how account limits relate to sending volume.

Plans and usage limitsInvoicingTax invoices (GST and VAT)
Support0 guides →
LF
Lena FischerEuropean Deliverability and Privacy Liaison

Covers sending to European recipients: GDPR-aware list practices, EU mailbox providers and data-location questions.

GDPR for email marketingEU mailbox providersConsent records
Trust and Compliance0 guides →
OH
Omar HaddadRegional Deliverability Analyst, Middle East and Africa

Analyses delivery to Middle East and African mailbox providers and writes region-specific guidance, including Arabic-language sending considerations.

Regional deliverabilityArabic and right-to-left emailCharacter encoding
Deliverability0 guides →
CB
Chloe BennettCustomer Success Manager, Migrations

Guides teams moving from another email provider: planning the cut-over, preserving reputation and validating delivery after the switch.

Provider migrationsSuppression list migrationParallel sending
Customer Success0 guides →

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