Product Manager, Onboarding · Product
Owns the new-customer journey: account setup, domain verification and the first successful send. Writes the getting-started guides.
Hannah owns onboarding, from sign-up to the first delivered message. She studies where new customers get stuck and writes the getting-started guides that remove those obstacles.
Her articles are checklists and short walkthroughs: create an account, verify a domain, send a test message, read the result.
She works with support and engineering so that the help center matches what the product actually shows on screen.
Getting started, onboarding checklists, first send, account setup
No published guides yet.
Create an account, add your domain and send your first email.